AkersDavis Coaching Framework
(Note: steps may occur concurrently)
Contract with client sponsor, direct line manager and coachee:
- Establish coaching engagement expectations and ground rules determined by mutual agreement.
- Discuss potential developmental outcomes.
- Agree on time commitments and administrative actions.
Explore coachee's strengths and those areas that might form a barrier to greater success:
- Conduct assessments (behavioral assessment and 360 feedback process).
- Observe client in his/her work environment.
- Review performance reviews and personnel documents.
- Conduct stakeholder interviews with peers/customers/senior leaders.
- Determine the obstacles or areas of improvement to experience breakthrough leadership and business results.
- Translate assessment results into development objectives.
Based on assessment outcomes:
- Identify coachee's leadership strengths and development possibilities.
- Establish developmental objectives, goals and action plans.
- Develop a written description of the coachee's leadership purpose and possibility.
- Agree on action plans and milestones.
- Establish progress check-points for coachee and key stakeholders to manage against.
Deliver agreed upon number of coaching one-on-one sessions:
- Provide assessments and exercises throughout the engagement to reinforce learning and build new behaviors to achieve stated goals.
- Conduct triad with coachee, manager and/or sponsor and coach to collect feedback on development objectives.
Evaluation and Closure of the Engagement:
- Conduct evaluations at regular intervals; determine alignment of agreed upon outcomes and expectations; modify the action plan and process as necessary to produce desired results.
- Complete a performance commitment to sustain developmental changes.
- Facilitate a final triad meeting with sponsor and coachee to ensure engagement maintains desired course.
- Facilitate a formal closure evaluation; re-negotiate for continued coaching if required.
- Provide final recommendations for leadership development and sustaining behavioral changes.
- Establish a set of “next steps” for continued development upon conclusion of this engagement.
- Measure ROI (if requested) for stakeholder review.
- Celebrate successes.
Additional Coaching Activities May Include:
- New Leader Assimilation
- Organization effectiveness review
- Relationship mapping
- One-on-one team meetings with coachee's direct reports
- Observe the coachee during meetings, etc.
- Facilitate team alignment meetings to support coachee
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